Terms of Use

SmartScreen24 is an out-of-home (OOH) advertising operator based in Ghana, specialising in digital LED advertising screens. We let advertisers browse available LED screens (each a “Board”), check availability, and reserve advertising slots for a chosen period. Each Board is sold on a shared, rotating basis: several advertisers each hold a numbered slot in the screen’s display rotation (a “Slot”), and creatives are supplied digitally — there is no physical printing or flighting.

• You must be at least 18 years old and able to form a legally binding contract to use the Platform.
• If you use the Platform on behalf of a business, you represent that you are authorised to bind that business to these Terms.
• You are responsible for the information you provide, for keeping your login credentials confidential, and for all activity that occurs under your account.
• You must give accurate contact details (including a valid email address and phone number) so we can send booking, payment, and security notifications.

Availability shown on the Platform is indicative until a booking is confirmed. When you submit a request (for one or more screens), the relevant Slots are placed on a temporary hold while our team reviews and approves each board. A Slot is only reserved for you once the board has been approved and paid for in full; an approved board that is not paid within the stated window, or a board we are unable to approve, releases its hold. Each Board runs a shared display rotation, and your booking entitles you to one Slot for the booked period unless stated otherwise.

We make reasonable efforts to keep listings accurate, but we do not guarantee that any particular Board, location, size, or rotation will remain available, error-free, or uninterrupted.

• Prices are shown in Ghana Cedis (GHS) and are calculated on a calendar-month basis with daily pro-rata for partial periods, plus any optional charges you select.
• Applicable Ghanaian taxes and levies are shown at checkout — either included in the displayed price or itemised separately, depending on our current settings. The full amount payable is always shown before you pay.
• Payments are processed by our third-party payment provider (Hubtel), supporting mobile money and cards. We do not store your full payment details. A booking is confirmed only once it has been approved and paid for in full.
• Multi-board orders may be paid for all at once or board by board. You authorise us to charge the total shown for the boards you choose to pay for.

You are solely responsible for the artwork, copy, and other material you submit for display (“Advertiser Content”). By submitting Advertiser Content you represent and warrant that:

• you own or have all necessary rights and licences to use and display it;
• it does not infringe any third party's intellectual property, privacy, or other rights;
• it is lawful, truthful, and not misleading, and complies with all applicable advertising standards and regulations in Ghana;
• it does not contain content that is defamatory, obscene, hateful, discriminatory, or otherwise objectionable.

You grant SmartScreen24 a non-exclusive licence to host, reproduce, and display the Advertiser Content for the purpose of fulfilling your booking. We review submitted artwork and may reject or remove any Advertiser Content that, in our reasonable judgement, breaches these Terms or applicable law. Approval of artwork does not transfer responsibility for its content to us.

A reservation that is not paid within the applicable hold window expires automatically and the Slot is released. Once a booking is confirmed, cancellations and changes are handled in accordance with our then-current booking policy and any specific terms shown at checkout. Where a refund is due, it is made to the original payment method.

You agree not to:

• use the Platform for any unlawful, fraudulent, or harmful purpose;
• attempt to gain unauthorised access to the Platform, other accounts, or our systems;
• interfere with or disrupt the integrity or performance of the Platform, including by circumventing rate limits or security controls;
• scrape, copy, or resell Platform data or listings without our written permission.

The Platform, including its software, design, text, and branding (excluding Advertiser Content), is owned by SmartScreen24 or its licensors and is protected by applicable laws. We grant you a limited, non-exclusive, non-transferable right to use the Platform for its intended purpose. No other rights are granted.

The Platform is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Platform will be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, SmartScreen24 will not be liable for any indirect, incidental, special, or consequential loss, or for loss of profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to a booking will not exceed the amount you paid for that booking.

You agree to indemnify and hold SmartScreen24 harmless from any claims, damages, and expenses (including reasonable legal fees) arising out of your Advertiser Content, your use of the Platform, or your breach of these Terms.

We may suspend or terminate your access to the Platform if you breach these Terms, if required by law, or to protect the Platform or other users. You may stop using the Platform at any time. Provisions that by their nature should survive termination will continue to apply.

These Terms are governed by the laws of the Republic of Ghana, and the courts of Ghana have jurisdiction over any dispute arising from them. We encourage you to contact us first so we can try to resolve any issue informally.

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms can be sent to admin@smartscreen24.com. See also our Privacy Policy.